Products Index

USB Music on hold
SS Telecoms

Music-on-Hold is one of the most cost-effective means for small, medium and large organisations to advertise their products or services to a captive audience. These systems are easy to install and use, offering a variety of message lengths as well as a selection of royalty based or royalty-free music options. The SS-65NG is a solid state, programmable Music-on-Hold unit designed to provide music to clients while on hold. The unit can also be reprogrammed with advertising messages.

SSNG
SS Telecoms

The SS-65 provides music to clients whilst they on hold.

LAN Buffer
SS Telecoms

The purpose of the SS-77 is that of a multifunction data buffer. It is designed to collect data from a variety of sources (primarily PABXs) using various protocols. The data can then be retrieved from the SS-77 using a number of different methods. This allows the buffer to be used where the link between the data processing solution and the data source may be intermittent or otherwise prone to data loss. The SS-77 can also be used to provide remote access to serially connected equipment (RS-232) by Ethernet. The data can optionally be time stamped by the buffer.

Serial buffer
SS Telecoms

The SS-68 USB Buffer is a call logging buffer that is supplied fitted standard with 128Kbytes of RAM. Battery backup will allow logging in the event of power failure.

Voyager legend
Plantronics

The Voyager Legend is the next generation of Plantronics’ award-winning Voyager headset line and has three precisely tuned microphones and enhanced DSP (Digital Signal Processing) that optimize your voice and minimize noise caused by wind, movement, and background sounds. Industry-first Smart Sensor technology intuitively directs calls to your phone or headset and allows you to automatically answer by placing the headset on your ear. The Voyager Legend proactively delivers voice alerts to keep you informed of battery level, connection status and announces caller name.

SC  photo
Sennheiser

SC 230 is a single-sided headset design for professionals that require narrowband and wideband audio in call centre and office work places.

Sh
Sennheiser

SH 230 (single-sided) and SH 260 (double-sided) are professional wired headsets that offer Sennheiser Voice Clarity, all-day comfort, robust quality and features such as:  CircleFlex dual-hinge ear cup for instant perfect fit, noise-cancelling microphone and lightweight adjustable headband. If you work in a noisy call centre or office, you’ll appreciate the voice clarity in the Circle Series headsets. With a noise-cancelling microphone and HD wideband sound, every word comes through crisp and clear for you and the other party. It’s as if you’re having a face-to-face conversation.

IPECS Attendant Hotel
Ericsson-LG

IPECS Attendant is the new software based IP Attendant console that extends the features of ez-Attendant with embedded soft phone function, hotel features and an improved user interface. The powerful Attendant capabilities and superb GUI are designed to improve Attendant functions for the user. IPECS Attendant simplifies call handling for Attendants with a simple click of a mouse on a PC and may operate without the need for desktop hard phone.

ClickCall
Ericsson-LG

ClickCall is a PC based application that allows you to dial telephone numbers appearing from a Web pages or documents. ClickCall operates  in conjunction with IPECS systems and IPECS Desk phone to quickly make an outgoing calls. Highlighting the number, allows the number to be displayed on the ClickCall application thereafter the user will click on the Call icon button to initiate a call.

CCX
Aria Technologies Africa

Tegsoft Contact Center solution  is a contact center suite designed for any size business. Tegosft Contact Center solution is a inbound, outbound or omnichannel IP contact center solution package best integrated with Ericsson-LG iPECS Platforms.

*Please note that branding and logos on products may differ depending on market segment.