Voice Solutions

CCX
Aria Technologies Africa

Tegsoft Contact Center solution  is a contact center suite designed for any size business. Tegosft Contact Center solution is a inbound, outbound or omnichannel IP contact center solution package best integrated with Ericsson-LG iPECS Platforms.

One a log
Omnilog

The OmniLOG voice recording system (One-A-Log) is a reliable and future-proofed single-line multi-user telephone and office recording solution. It is ideal for any size organisation to capture, store, retrieve and play back voice and radio communications. It can be used for digital, analogue and VoIP extensions on any desktop or laptop to deliver high quality voice recordings. It is a top of the range product that is easy to use and can be setup and installed within 5 min.

IPECS IPCR
Ericsson-LG

With an advanced low-cost application optimized for small and medium-sized business with the iPECS call servers, SMB enjoys powerful call recording and monitoring and value-added features while minimizing maintenance and budget impact.

IPECS UCS Android
Ericsson-LG

IPECS UCS (Unified Communications Solution) is a powerful suite of communication applications and tools designed to link multiple devices and applications seamlessly.   Working with the IPECS platform, IPECS UCS simplifies human interaction and increases productivity allowing employees to access information and business tools using any device, regardless of location. IPECS UCS provides both Standard and Premium versions. The Standard server is built into the IPECS UCP/eMG80 P2.  As a built in service, customers can save the costs for additional H/W server & OS.

ClickCall
Ericsson-LG

ClickCall is a PC based application that allows you to dial telephone numbers appearing from a Web pages or documents. ClickCall operates  in conjunction with IPECS systems and IPECS Desk phone to quickly make an outgoing calls. Highlighting the number, allows the number to be displayed on the ClickCall application thereafter the user will click on the Call icon button to initiate a call.

*Please note that branding and logos on products may differ depending on market segment.