Voice Solutions

CCX
Aria Technologies Africa

Tegsoft Contact Center solution  is a contact center suite designed for any size business. Tegosft Contact Center solution is a inbound, outbound or omnichannel IP contact center solution package best integrated with Ericsson-LG iPECS Platforms.

IPECS Attendant Hotel
Ericsson-LG

IPECS Attendant is the new software based IP Attendant console that extends the features of ez-Attendant with embedded soft phone function, hotel features and an improved user interface. The powerful Attendant capabilities and superb GUI are designed to improve Attendant functions for the user. IPECS Attendant simplifies call handling for Attendants with a simple click of a mouse on a PC and may operate without the need for desktop hard phone.

IPECS UCS Android
Ericsson-LG

IPECS UCS (Unified Communications Solution) is a powerful suite of communication applications and tools designed to link multiple devices and applications seamlessly.   Working with the IPECS platform, IPECS UCS simplifies human interaction and increases productivity allowing employees to access information and business tools using any device, regardless of location. IPECS UCS provides both Standard and Premium versions. The Standard server is built into the IPECS UCP/eMG80 P2.  As a built in service, customers can save the costs for additional H/W server & OS.

ClickCall
Ericsson-LG

ClickCall is a PC based application that allows you to dial telephone numbers appearing from a Web pages or documents. ClickCall operates  in conjunction with IPECS systems and IPECS Desk phone to quickly make an outgoing calls. Highlighting the number, allows the number to be displayed on the ClickCall application thereafter the user will click on the Call icon button to initiate a call.

Ipecs one frame web
Ericsson-LG

iPECS-ONE -Handle your calls, messaging and video conferencing all through the comfort of one app. A versatile and user-friendly way to communicate.

*Please note that branding and logos on products may differ depending on market segment.